Why Some Contractors Hesitate to Try New Lighting Controls: And How Casambi Versaan Solves That
- Afterglow Controls
- Sep 11
- 3 min read
When new lighting controls hit the market, it can be met with a mix of curiosity and caution, especially from the contractors responsible for specifying and installing it.
The Casambi Versaan range is a fresh addition to the architectural lighting scene, and while it’s packed with high-performance features, we know that earning the trust of installers takes more than promised features.
Here’s a breakdown of the top reasons contractors may hesitate to adopt a new product like Versaan and how we’re addressing those concerns head-on.
1. “I haven’t heard of it before.”
The hesitation:
Contractors are practical. If a brand is new or unfamiliar, there’s a natural reluctance to be the first to try it. Reliability and reputation matter especially on tight deadlines or high-value projects.
The Casambi Versaan answer:
Versaan is backed by solid engineering, industry-standard compatibility, and expert support. We’re already working with leading designers and supplying to commercial fitouts across the country. Made for the Australian Market its the solution for all retrofits.
2. “Will it work with the control system we’re using?”
The hesitation:
Lighting systems today are rarely standalone. Contractors need to know the fittings will play nice with DALI, Casambi, phase dimming, and other control platforms without last-minute surprises onsite.
The Casambi Versaan answer:
The full Versaan range is built for modern lighting control. We offer dimming options including DALI, trailing edge, 0–10V, and of course Casambi wireless control. It’s all outlined clearly in our product documentation and we’re here to help with tech support before and during install.
3. “What’s the install process like?”
The hesitation:
If the install is unfamiliar or fiddly, contractors may skip over it in favour of brands they’ve used before. No one wants to waste time learning a new system when deadlines are tight.
The Casambi Versaan answer:
We’ve prioritised simplicity and flexibility. Versaan’s track systems and fittings follow standard mounting practices, with clear instructions and modular options for surface, recessed, or suspended installs.
4. “How fast can I get it?”
The hesitation:
Long lead times or unclear availability can make even the best products too risky. If something goes wrong or extras are needed urgently, contractors need to know parts are accessible locally.
The Casambi Versaan answer:
We stock the range locally. The Afterglow Controls team works closely with distributors to make sure product availability aligns with your install schedule.
5. “Will I get called back if there’s a problem?”
The hesitation:
Call-backs are costly. If a product fails, flickers, or doesn’t deliver what was promised, the contractor is usually first in the firing line. New products come with perceived risk.
The Casambi Versaan answer:
Versaan products are built for commercial-grade reliability, with robust testing and a 5 year warranty you can stand behind. We’re here to support every project from first quote to final sign-off, with dedicated service if something goes wrong.
We get it—trying something new comes with questions. But Casambi Versaan is here to make your job easier, not harder. Our range is built to meet real-world installer needs: fast availability, proven compatibility, easy installation, and long-term performance.
Ready to give Casambi Versaan a go? Let’s talk through your next project!
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